Returns Policy

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Answer the following questions to create a simple returns policy for your store. 

WHAT can be returned?
Products that are damaged may be returned for a full refund.

WHEN do items need to be returned by?
Returns need to be made within 7 days of receiving the goods..

WHERE do items need to be returned to?
Returns are to Red Fox Orchids, 191 Dances Rd Caboolture Qld 4510.

HOW do customers return items?
Send the item back via Aust. Post using the original packaging..

SHIPPING for returns?
Returns are at the customers expense.

CREDIT for returns?
You will be refunded the amount of the product you return.

Instore return option?
If you live local you are welcome to return the item to the nursery and receive a refund..

Packing materials?
We take a lot of care packing our orders and ask you to use the same packaging and care for your returns.