Contact Us

Phone: 0426 117 235
Email: sales@redfoxorchids.com.au
Address: 191 Dances Rd, Caboolture Qld 4510 Australia

 

Please read our FAQs before sending a message.

To minimise costs we use a private courier service 95% of the time to delivery your order, however to some remote areas we will use Australia Post. The minimum delivery charge for a small box is $11.00 and the maximum delivery charge is $33.00 for an extra large box. The small box can accommodate 1-2 small orchids while the extra large box can accommodate 8-40 orchids depending on size.
When purchasing from our online store we can accept Credit Card or Direct Bank Deposit, we also use PayPal, Afterpay and Zippay.
Local deliveries are usually the next day, with deliveries to Victoria and SA taking 4-5 days. Due to these delivery times we ship our orders out early on a Monday morning. If buying flask we suggest using Australia Post Express.
All your data is protected with our management staff being the only people to access of your personal information. All purchases are guarded using encryption systems.
Once an order is placed we receive a copy of the order and your orchids are hand chosen from the nursery and put aside for you. On Sunday morning all orders are packed and the courier is booked. Monday morning your package is picked up between 6-10 in the morning and on its way to you. During this time you will receive emails giving you details of the order as well as tracking information.
Yes, you will be emailed a copy of the invoice.

 

 

 

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